WHO WE ARE
Jordan Trolinger & Robin Cole
Jordan and Robin are executive transformation leaders with 35+ years of combined experience helping organizations accelerate growth through AI-driven automation, digital transformation, branding, marketing, eCommerce and website innovation, strategic commercial strategy and revenue partnerships. Robin holds a BBA in Marketing & Management with an MBA Leadership Certification, while Jordan brings a foundation in Journalism and Mass Communication from Samford University — combining operational leadership, digital strategy, and brand storytelling to guide complex initiatives from vision through execution. Together, they align technology, operations, and customer experience to deliver scalable, measurable impact across telecommunications, technology, sports, hospitality, and consulting industries.
Core Expertise
- M&A Integration, Enterprise Program Leadership & Operational Transformation
- AI Adoption, Workflow Automation & Digital / Cloud Transformation
- Workforce Management, Supply Chain Optimization & Contact Center Modernization
- Website & eCommerce Development with Customer Experience Strategy
- Sales, Marketing & Go-To-Market Strategy
- Brand Strategy, Creative Direction & Visual Identity Systems
- Experiential Marketing, Event Strategy & Sports Tourism Development
- Sponsorship Strategy, Revenue Generation & Integrated Campaigns
- Stakeholder Engagement, Executive Communications & Cross-Functional Leadership
Leadership Highlights
- Directed workforce management integration supporting 1.8M customers and led enterprise contact-center cloud migrations and digital transformation initiatives to improve operational efficiency and scalable customer experience.
- Spearheaded supply-chain consolidation, automation, and operational standardization efforts while building and leading cross-functional integration teams across IT, operations, finance, marketing, HR, and executive leadership.
- Led large-scale championship and hospitality events, sponsorship strategy, and revenue-generating programs driving measurable economic impact and six-figure partnership value.
- Developed and executed integrated brand, marketing, and digital strategies while directing complex, high-visibility initiatives across marketing, ticketing, operations, and corporate partnerships.